About this article
A reflection on operational clarity: the workflows, decisions and unwritten knowledge that need to become visible before AI can work reliably inside a business.
The full article is published on LinkedIn. This page provides an introduction rather than reproducing the article.
Questions to take into your work
Use these companion questions to reflect on your own situation.
- Which workflow, decision or unwritten rule needs to become clearer first?
- What does the team currently depend on someone remembering?

