Workflow demonstration
The work & my contribution
- The starting problem
- Service businesses handle enquiries, availability questions and follow-ups across conversations and manual steps.
- My contribution
- I created the project’s digital experience to make an AI-assisted enquiry and booking workflow tangible.
- What it presents
- Conversational responses, request interpretation, workflow routing, booking and follow-up, demonstrated through the public project experience.
- Current evidence
- This case covers the published workflow demonstration. Operational integrations and customer deployment are outside its scope.