Work / Project case

SMEOS Chaser

An early product project exploring invoice follow-up with human review.

Current stage

Early product project · Public website

The work & my contribution

What was the problem?
The use case is overdue-invoice follow-up: knowing the next action, retaining context and choosing suitable wording without removing the sender’s judgement.
What was my role?
I created the Chaser product website within SMEOS, bringing the follow-up workflow and human-review principle into a focused product proposition.
What did I deliver?
A public product website presenting invoice tracking, a follow-up timeline and friendly, neutral or firm reminder drafts. The illustrated flow places review before WhatsApp or email sending.
What happened?
The product website is published. This case covers the product proposition and website; signed-in app functionality, integrations and customer deployment are outside its scope.
Why does it matter?
Narrowing an operational problem into a focused AI-assisted workflow with a clear human decision point.
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